My article in the Spring 2020 edition of User Experience Magazine focuses on design features specific to Chinese-American websites, and provides tips for developers working with multi-ethnic websites.
I recently joined 50 people in a debate sponsored by Braver Angels. The goal of Braver Angels is to bring politically diverse people together in civic dialogue in order to depolarize US politics. This particular debate focused on Medicare for All. The debate followed parliamentary procedure. The rules were modified to exclude voting, or any … Continue reading When Conservatives and Liberals Agree
The IPCC report on climate change warns of serious consequences if we don’t curb fossil fuel emissions. Under what’s called a "business-as-usual" scenario, we will create a vastly diminished future for us and our children. We need to take responsibility for the adverse impact of our activities, drastically reduce environmentally destructive practices at organizational, policy, and … Continue reading How To Discuss Bio-diversity Loss and Climate Change With Skeptics
It’s a bit odd to see dogs reacting to screens. Dogs generally have poor eyesight. Their ears and noses, far superior to ours, guide them through life. If you say to a dog, “honey, you smell great!” they will take that as complimenting their nose, not their perfume. Dogs can even tell time through scent. … Continue reading Fidolatry (or Does Your Dog Like the iPad?)
In September, Facebook reported that accounts of 50 million members had been hacked. Many suspected criminals or a hostile state, but it turns out that spammers committed the attack. This development suggests a new front in the battle for social network security; threats that not only come from rogue nations and criminals but, now, unscrupulous … Continue reading Spammers: The New Hackers, and How to Avoid Them
UX designers and web developers can play a role in the cultivation of civil discourse on virtual communities. Read my article in the May 2017 issue of UXPA magazine.
In the May 2016 issue of intercom (get PDF here), I wrote about the unique challenges web developers and technical communicators face when creating content for immigrants. Because immigrants balance multiple cultural identities, content creators need to focus less on one specific cultural orientation and more on how different cultures are integrated in online activity.
UX Matters published my article about transnational human-computer interaction. The article discusses transnational HCI within the context of a study of Russian-American web users.
Mexican-Americans comprise the largest and most important demographic of immigrants to the United States. This article, published by UXPA Magazine, presents data from a study detailing their web use habits and preferences.
Transcultural rhetoric online refers to a process through which individuals and groups talk about what it is like to go beyond the confines of their own cultures in order to better embrace the values and traits of another. Explore further in Chapter 9 of the book The Rhetorical Emergence of Culture (Studies in Rhetoric and Culture).